Ghost-Market

Owned and Operated by MS-DEVS

Last Updated: June 2, 2026

1. Overview

At Ghost-Market, we strive to provide high-quality digital products, software, accounts, and physical goods. By placing an order on our platform, you agree to this Refund Policy.

2. Digital Products

Due to the nature of digital goods, all sales are generally considered final.

Once a digital product has been delivered, accessed, downloaded, activated, or viewed, it is not eligible for a refund except where required by applicable law.

Examples include:

• Software licenses
• Digital downloads
• Premium memberships
• Activation keys
• Digital tools
• Downloadable content

3. Software Products

Refunds for software products may be granted only if:

• The product was not delivered.
• The activation key is proven invalid at the time of delivery.
• A duplicate payment occurred.

Refunds will not be issued for:

• User configuration issues.
• Compatibility problems not listed in the product description.
• User error or misuse.
• Change of mind after delivery.

4. Account Purchases

All account sales are final.

Due to the nature of account transfers, refunds will not be provided after account credentials or ownership information have been delivered.

Exceptions may be considered if:

• The account was never delivered.
• The account is proven to be significantly different from the advertised description.

Ghost-Market reserves the right to investigate all claims before issuing any refund.

5. Physical Products

Physical products may be eligible for refunds or replacements if:

• The item arrives damaged.
• The wrong item was delivered.
• The item is defective upon arrival.

To be eligible, customers must contact support within 14 days of delivery and provide evidence such as photographs or videos.

Items must be returned in their original condition unless otherwise instructed.

6. Non-Refundable Situations

Refunds will not be granted for:

• Change of mind.
• Failure to read the product description.
• Incompatibility with third-party services.
• Violation of a third-party platform's Terms of Service.
• User negligence or misuse.
• Suspensions, bans, or restrictions imposed by third-party services.
• Failure to follow provided instructions.

7. Order Cancellations

Orders may be canceled only before delivery has started.

Once a product has been delivered, transferred, shipped, or activated, cancellation is no longer possible.

8. Fraud Prevention

Ghost-Market reserves the right to deny refund requests if fraud, abuse, or policy violations are suspected.

Any attempt to obtain products through fraudulent refund requests may result in:

• Account suspension or termination.
• Permanent platform ban.
• Reporting to payment providers.
• Legal action where permitted by law.

9. Chargebacks

Customers agree to contact Ghost-Market support before initiating a payment dispute or chargeback.

Unauthorized or fraudulent chargebacks may result in:

• Immediate account suspension.
• Permanent loss of access to services.
• Additional investigation and recovery actions.

10. Refund Processing

Approved refunds will be processed using the original payment method whenever possible.

Processing times may vary depending on:

• Payment provider
• Banking institution
• Country of residence

Ghost-Market is not responsible for delays caused by third-party payment processors.

11. Right to Refuse Refunds

Ghost-Market reserves the right to refuse any refund request that does not meet the conditions outlined in this policy.

Each case may be reviewed individually at our sole discretion.